HP LaserJet Help

Stuck on Initializing

If your HP LaserJet printer get's stuck "Initializing", try these steps:

• Unplug the USB cable and/or network cable
• Unplug power cable
• Wait 60 seconds
• Plug in power cable
• Press the [Power] button
• Press the [Copy] button and then [Cancel] button until it says something about permanent storage initialization

If necessary repeats all the steps above, but instead:

• Press the [Right] arrow button and then [Cancel] button until it says something about permanent storage initialization

If this works and your printer finishes the initalization stage, you can try to fix firmware to prevent this from happening in the future:

• Download latest firmware on your computer
• Plug in USB cable (not network cable)
• Apply firmware update
• Plug in network cable (if applicable)
• If the printer is connected to the network, try to disable IPV6 in the printer's network configuration